Privacy Policy

Privacy & Cookies Policy

This Privacy and Cookies Policy (the “Privacy Policy”) describes how this website wildharvestindia.com (the “Website”), owned by Wild Harvest Ventures Private Limited, treats the information you provide to us or that we collect. It explains how we use such information, how we secure it, and how you may change or request amendments to such information stored in our systems.

This includes any information associated with you (“You”, “Your”) such as your name, title, email address, or phone number that is supplied to us in conjunction with your use or potential use of this website (collectively, the “Service”). It also includes information we generate regarding your use of the site that can identify you (“Personal Information”).

Except as described in this Privacy Policy, we will not sell or rent any Personal Information collected through this website to any third party.

1. How Do We Collect Information?

 We collect personal information in the following ways: 

1. When you submit personal information directly to us at the time of registration of your account, or when another authorized person (e.g., a user from your company) creates an account for you.
   
2. When you create or amend your profile.
   
3. When you submit online forms, send emails, or communicate with us in other ways.
   
4. When we collect information about you from various sources including:

• Marketing partners
• Third-party service providers
• Publicly accessible databases
• Social media platforms

Use of Information:

• To deliver products you purchase
  
• To respond to issues or concerns
  
• To monitor communications for quality and training purposes
  
• To develop or personalize products
  
• To understand customer feedback
  
• To respond to communications consistently
  

We will retain this information as long as you maintain a relationship with us, or for a reasonable length of time as per applicable laws and regulations.

2. What Information Do We Collect?

 Personal Information may include:

• Contact details: name, mailing/email addresses, phone numbers
  
• Account details: username, company name, profile information
  
• Order details: billing address, shipping address, payment confirmation
  
• Shopping details: items viewed, added to cart, or wishlist
  
• Usage details: how you access and use the Services, features, links, third-party integrations
  
• Log information: IP address, date/time of usage, referring webpage, browser type, plug-ins, language preferences, cookie data
  
• Device information: device type, OS, identifiers, app IDs, crash info, Wi-Fi/IP address; GPS location (only with consent)
  
• Survey/public information: information from surveys or publicly available sources
  
• Third-party sources: e.g., social networking sites if you log in using such credentials

3. Cookie Data

 When you access our Website, we (and companies we work with) may place small data files on your device. These include:

• Cookies
  
• Pixel tags
  
• Flash cookies
  
• Web beacons
  
• Local storage
  

Purpose of Cookies: 

• Recognize you as a customer
  
• Customize content and communication
  
• Measure communication effectiveness
  
• Ensure account security
  
• Mitigate risk and prevent fraud
  
• Improve user functionality and personalized experience
  
• Deliver relevant content and advertisements
  

Note: 

• All cookies and tracking technologies described will be used by default.
  
• You may decline Cookies (unless required for fraud/security), though this may affect your experience.
  
• By using the Website, you consent to our use of cookies.

4. How We Disclose Information

 We may disclose your Personal Information in the following cases:

1. Customer Service & Operations:
   
   To respond to inquiries, process orders, or provide access to offers.
   To affiliates to better understand your needs and improve our products.
   
   
2. Service Providers:
   
   Technology and customer assistance providers.
   Prohibited from using data beyond the purpose shared.
   May use cookies, pixels, scripts, etc. for advertising.
   
   
3. Authorized Users:
   
   Users you authorize may view personal information stored in the account.
   
   
4. Legal Requirements:
   
   To comply with laws and statutory requirements
   To prevent fraud, death, serious injury, or protect proprietary rights
   In response to lawful requests by public authorities (including national security or law enforcement)
   If appropriate in connection with government/regulatory investigations
   

5. Payment Data

• We do not store or disclose any payment information such as credit/debit card numbers, UPI, or banking details.
  
• Payment gateway providers handle and secure all sensitive payment details directly.

6. Security

• Personal Information is protected by organizational and technical measures provided by our service providers/vendors.
  
• Retained only as long as necessary for services or for:
  Legal compliance
  Enforcing legal/contractual rights
  Maintaining accurate business/financial records
  

Note: We cannot guarantee the security of transmissions over the internet or email. Any transmission is at your own risk.

7. Privacy Rights

 You have the following rights:

1. Update/Change Personal Information: via profile settings or by contacting us.
   
2. Opt-out of Marketing: unsubscribe links in emails or by contacting us for postal/telemarketing opt-outs.
   
3. Withdraw Consent: you may withdraw consent at any time, though this does not affect prior lawful processing.
   
4. Access Requests: we respond in accordance with applicable privacy laws.

8. Your Right to Control Personal Information

You may:

• Ask us to update/correct inaccurate data
  
• Request transfer of your information to yourself or a third party (where technically feasible)
  
• Manage marketing preferences
  
• Withdraw consent where applicable
  

To exercise rights, contact us at:

📧 rishabh@wildharvestindia.com

9. Links to Other Websites

• Our site may contain links to third-party websites.
  
• We are not responsible for their privacy practices, content, or accuracy.
  
• You use such third-party sites at your own risk.
  
• Please review their privacy policies independently.

10. Changes to this Policy 

• We reserve the right to modify this Privacy Policy at any time.
  
• Revised policies will be posted on the Website.
  
• It is your responsibility to review updates to understand what information we collect, how we use it, and under what circumstances it may be disclosed.